Our opinion on the device: I bought the RMD when my little radiofrequency device gave up the ghost and it was a great investment choice. It is super easy to use, the treatment is pleasant for the client and the results are quickly visible. Unlike other devices that I have already tried, not only do we work on the appearance of fine lines and wrinkles by stimulating the production of collagen but we also stimulate facial muscle tone and that is truly exceptional. Before having the RMD I did not have satisfactory results for the tone in the lower part of the face and neck. As my clients would say, turkey skin under the chin. But with the RMD it redefines the oval of the face, the definition of the jaw, it smooths the skin on the neck and gives it tone. It also lifts drooping eyelids, tightens the skin texture etc! Financial impact: The addition of the RMD device allowed me to increase my annual turnover by 25%. Customers who have undergone the treatment come back for maintenance every 6 to 8 weeks. This allowed me to better position myself in anti-aging treatments with fairly obvious before-and-after photo evidence.

Acquisition of new customers: This is a unique 5-in-1 technology that is very attractive to customers who want to prevent and correct the signs of aging. Since it is non-invasive, painless and the results are quickly visible, customers adhere quickly and easily. After a single treatment, the person feels the effects, they feel lifted, firmer. This has therefore allowed me to attract a loyal and regular clientele, and therefore a regular income.

Improvement of services and customer satisfaction: The purchase of the RMD device has “upgraded” my anti-aging service proposal with a more medical-aesthetic approach. In addition, as the clientele feels that it works from the first treatment, they believe in it even more. And once you show them their before and after, they are convinced for life and come back.

Specific anecdotes or examples: Before having the RMD device, I had difficulty scheduling clients for maintenance when the treatment was over. Now, as they are satisfied with the results, they want to maintain them.

Useful features or characteristics: I love the idea of ​​a single tip combining 5 technologies because it makes the treatment super simple! Very few devices stimulate fibroblasts AND osteoblasts and that makes the device unique. The fact that it integrates high-voltage pulsed currents is really interesting because of the muscle stimulation that they create. The clientele clearly feels the effect on facial tone. As the device restores cell homeostasis, it helps counteract several unpleasant factors of aging that impact the skin, such as optimizing skin cell regeneration, ensuring better healing, regulating the inflammatory response, protecting against oxidative stress, maintaining better skin hydration, etc.

Customer testimonials: “Thanks to my RMD treatments with Patricia, I started wearing crew neck sweaters again. Before, I didn’t even dare show my neck because I found it so wrinkled. I forced myself to wear turtlenecks or scarves.”
“I had stopped taking selfies of myself and I refused to let anyone take pictures of me because you could only see my double chin because I had lost so much tone. My cheeks were sagging. I thought that getting older really didn’t suit me. But since I went to see Patricia, I started enjoying taking pictures again and I’m no longer embarrassed. »

Experience with training: The training allowed me to be comfortable with my device and the protocol from day one. In addition, when I have questions, the staff at Silhout-Tone is super accessible and they really master the knowledge about technology and care.

Experience with customer service: The service is simply impeccable. Carine is always available to answer our questions. She masters her subjects and shares several good practices and ideas to further enhance our service offerings. She sees as much to the satisfaction of our customers by achieving their objectives as to our financial performance as a company.

Other relevant points: The fact that the factory is located in Quebec, in Laval, makes the devices even more interesting. Despite the fact that I have never had a problem with any Silhouet-Tone device, if it happens it is not far to have it repaired or obtain a replacement part.